Last Updated: 1 January 2026

Mikey88 Privacy Policy – Personal Data Protection for Members of Malaysia's Betting Platform

Your privacy is mikey88's top priority. This document clearly explains how we collect, use, store and protect your personal information when you use the mikey88 platform. Please read it carefully to ensure you fully understand your rights.

12 Sections 256-bit SSL Read Time: ~7 min
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bit SSL Encryption
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Unauthorised Data Sharing
24/7
Security Monitoring
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PDPA Compliance
Highest-Level Encryption

All your personal and financial transaction data is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks.

Data Never Sold

Mikey88 has never and will never sell, rent or trade members' personal data to third parties for marketing purposes without your consent.

Your Data, Your Control

You have the right to access, correct, delete or transfer your personal data at any time through your account settings or by contacting mikey88.

Malaysia PDPA Compliance

Mikey88's privacy policy is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection requirements.

Secure Data Storage

Data is stored on servers protected by layered firewalls, 24/7 monitoring and automated backup systems to prevent data loss or breaches.

Data Breach Notice

In the event of a data breach affecting your information, mikey88 will notify you within the timeframe required by applicable law.

1. Introduction & Scope of This Policy

This Privacy Policy ("Policy") is published by mikey88, an online betting and casino platform operating for users in Malaysia. This document provides a comprehensive explanation of how mikey88 manages the personal information provided by our members, website visitors, and mobile app users.

By using the mikey88 platform — whether through the website https://mikey88.bet, the Android app, the iOS app, or any other mikey88 digital channel — you consent to the collection and use of your personal information as described in this Privacy Policy.

mikey88's Commitment: We respect the privacy of every member. Every decision regarding the handling of personal data is made with your interests and security as the priority, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.

This Policy applies to all individuals who register for or use mikey88's services in Malaysia, including active members, inactive members, visitors without an account, and any party who communicates with mikey88 through our support channels.

2. Types of Personal Data We Collect

Mikey88 collects various types of information depending on how you interact with our platform. The table below provides a clear overview of the data categories we collect:

Data Category Sample Information Collected?
Identity Full name, date of birth, identification card number (for KYC) Yes
Relationship Malaysian phone number, email address Yes
Finance Deposit methods (TNG, GrabPay, DuitNow, FPX), transaction amounts Yes
Platform Usage Betting history, games played, active session duration Yes
Technical IP address, device type, web browser, operating system Yes
Location State and region in Malaysia (estimated based on IP) Yes
Biometrics Fingerprint, facial recognition No
Social Media Social media profiles, contact lists No

All financial data, including payment method details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX services such as Maybank2u and CIMB Clicks), is handled through encrypted channels and is not stored directly on mikey88 servers — only the secure tokens required for processing are retained.

3. How We Collect Your Data

Mikey88 collects your personal data through several different methods:

A) Information You Provide Directly

  • New account registration form
  • Identity verification process (KYC) for high-limit withdrawals
  • Customer support forms and complaint tickets
  • Feedback and satisfaction surveys you complete voluntarily
  • Communications via email, live chat or WhatsApp with our team

B) Automatically Collected Data

  • Platform usage logs — pages visited, time spent, in-game actions
  • Device technical data — device type, operating system version, screen resolution
  • IP address and approximate geographic location within Malaysia
  • Web browser cookies and similar tracking technologies
  • Financial transaction logs – deposits, withdrawals, betting history

Mikey88 only collects location data at the state or regional level within Malaysia (e.g. Kuala Lumpur, Selangor, Johor, Penang) based on IP address. We do not access precise GPS or real-time location data from your device without your explicit consent.

4. Purpose of Using Your Personal Data

Mikey88 uses the personal data collected for lawful and clearly defined purposes. We do not use your data for any undisclosed purpose without first obtaining your additional consent.

  • Account Management: To create, verify, and maintain your member account on the mikey88 platform.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as managing your winnings withdrawals.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Customer Support: To provide technical assistance and resolve your complaints or enquiries more efficiently.
  • Experience Personalisation: Personalising content, promotional offers and game recommendations based on your interests and usage patterns.
  • Legal Compliance: Meeting the reporting and compliance obligations required by applicable laws and regulatory authorities.
  • Service Improvements: Analysing usage patterns in aggregate (not individually) to improve the mikey88 platform and user experience.
  • Service-Related Communications: Sending important notices about service changes, security updates and account information.

Marketing Communications: We only send marketing communications — such as bonus offers, promotions, and new game updates — to members who have consented to receive them. You may unsubscribe at any time through the notification settings in your account.

5. Data Sharing with Third Parties

Mikey88 treats your personal data as confidential. We do not sell, rent, or disclose your personal data to third parties, except in the following circumstances:

Approved Service Providers

We share necessary data with service providers that support mikey88's operations, including payment processors (gateways for TNG, GrabPay, DuitNow, and FPX), game software providers, and cloud service providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specific purposes outlined.

Legal Requirements

Mikey88 will disclose personal data to the relevant authorities when required to do so by Malaysian law, court order, or as part of a legitimate criminal investigation. In such cases, we will notify you where permitted by law.

What we DO NOT do: mikey88 never shares members' personal data with third-party advertising companies, social media platforms, or any entity that has no legitimate operational need for such data.

6. Data Storage & Retention Period

Mikey88 retains your personal data only for as long as necessary to fulfil the stated purpose of collection, or as required by applicable law.

  • Active Account Data: Retained for the duration your account remains active and in use.
  • Closed Account Data: Retained for a minimum of 7 years after account closure, as required for legal compliance and anti-money laundering (AML) purposes.
  • Financial Transaction Data: Retained for 7 years in accordance with mandatory financial reporting requirements.
  • Technical Logs: Retained for 12 months for security and investigation purposes.
  • Support Communications: Support tickets and conversation records are retained for 3 years for reference and quality assurance purposes.

Once the relevant retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with established procedures.

7. Data Security Measures

Mikey88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

SSL/TLS Encryption for All Data Traffic256-bit
Role-Based Access Control (RBAC)Active
Real-Time Security Monitoring24/7
Regular Penetration TestingQuarterly
Encrypted Data BackupDaily
  • All communication between your device and mikey88 servers is encrypted using the latest TLS 1.3 protocol.
  • Mikey88 servers are protected by multi-layered firewalls and intrusion detection systems (IDS/IPS).
  • Access to members' personal data within the organisation is restricted to staff who require it to carry out their duties.
  • All mikey88 staff who handle personal data undergo rigorous data security training.
  • Passwords are never stored in plain text — all passwords are hashed using robust cryptographic algorithms.

Important Note: While mikey88 takes all reasonable steps to protect your data, no system is 100% secure. You also play an important role in safeguarding your account by using a strong password, enabling 2FA, and keeping your login credentials private.

8. Use of Cookies & Tracking Technologies

Mikey88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform operations — login, session security, and key functionality. Cannot be disabled.
  • Performance Cookies: To gather information on how you use the platform, helping us improve our services.
  • Functional Cookies: Saving your preferences such as language and display settings so you don't have to reconfigure them each time.
  • Analytics Cookies: Helping us understand aggregate usage patterns to inform product improvement decisions.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the mikey88 platform.

9. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mikey88's policies, you have the following rights regarding your personal data:

1
Right of Access

You have the right to request a copy of the personal data we hold about you, including how it is used and who it has been shared with.

2
Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request immediate correction through your account settings or by contacting mikey88.

3
Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention requirements that may take precedence over your request.

4
Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time – and we will honour that request, no questions asked.

5
Right to Withdraw Consent

You may withdraw consent previously given for specific processing activities. Such withdrawal does not affect the validity of any processing carried out prior to that point.

To exercise any of the rights above, please contact mikey88's Privacy Officer by email at privacy@mikey88.bet. We will process your request within 14 business days.

10. Protection of Children's Data

Mikey88 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect or process the personal data of minors.

Should we discover that we have unknowingly collected data from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered a mikey88 account, please contact us immediately at privacy@mikey88.bet so that we may take the appropriate action.

11. Changes to This Privacy Policy

Mikey88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, newly offered services, or revised legal requirements.

When we make significant changes to this policy, we will notify you via:

  • In-platform notification on your mikey88 account upon your next login
  • Email or SMS to the phone number registered to your account (for material changes)
  • Updating the "Last Updated" date at the top of this document

Your continued use of the mikey88 platform after any changes take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically.

12. Contact mikey88's Privacy Officer

For any enquiries, concerns or requests regarding your personal data and this Privacy Policy, please contact mikey88's Data Protection Officer (DPO) through the following channels:

Privacy Email: privacy@mikey88.bet
General Support Email: support@mikey88.bet
Response Time: Within 14 working days for privacy enquiries
Language: Bahasa Malaysia & English accepted

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

This Privacy Policy was last updated on 1 January 2026. The latest version is always available on this page.

Your Data Is Safe at mikey88

Now that you know how mikey88 safeguards your personal information, register with confidence today and enjoy a safe, fair and fully protected Sports Betting, Live Casino and roulette experience alongside hundreds of thousands of fellow Malaysian members.

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